The JM Robson Aquatic Centre is considering the trial of a cashless Centre, including the kiosk. Council is seeking customer feedback on the concept of a cashless Centre.
The JM Robson Aquatic Centre consistently banks low amounts of cash. It consumes Council’s limited resources to handle, count and balance cash each day.
Accepting only non-cash payments removes the risk of theft and robbery, creating a safer work environment for staff.
The cashless payment options at the Aquatic Centre would be:
- EFTPOS – credit and debit cards;
- “Load and Go” family friendly stored value card which can be easily topped up at the Centre; and
- EziDebit – direct debit from bank accounts for Learn to Swim; this option will be extended to membership payments in time.
Customers would still be able to pay for Aquatic Centre memberships in cash at the Council headquarters, 180 Mort St, Lithgow.
Throughout a proposed trial period later in 2019, cash payments would still be accepted if a customer has no other means of payment. Council’s decision to trial a cashless Centre will take into account customer feedback.
If you would like to provide feedback on the cashless Aquatic Centre concept, a feedback form is available at the Aquatic Centre Service Desk or you can leave feedback on the Lithgow Have Your Say website.