Energy infrastructure company Jemena is pleased to confirm that gas supply has been restored for residents and businesses in Bathurst1, following an outage on Wednesday, 2 November 2022.

Gas has also been restored to the Lithgow Hospital using a Compressed Natural Gas vehicle to provide an interim supply until an permanent supply is re-established.

Jemena’s Managing Director, Frank Tudor thanked the community and operational personnel for their efforts in completing the restoration.

“We’ve been humbled by the generosity and resilience of the local community, and would like to extend our thanks and gratitude to all involved in helping restore gas supplies for local homes and businesses across Bathurst,” Mr Tudor said.

“We would also like to thank the New South Wales Police, the New South Wales Fire, Rescue and Emergency Services, and local councils for making their people available to support our restoration efforts. We also thank APA for their support throughout the restoration process.

“Since the outage commenced last Wednesday (2/11), we have visited more than 14,000 homes and businesses to conduct crucial safety checks and restore customer gas connections.

“The community is also to be recognised for the resilience it has shown during what has been an unseasonably cold period. The generosity of neighbours, community organisations, and other service providers is also to be commended.”

Mr Tudor said that Jemena personnel will remain in Bathurst to assist any residents and businesses who may not have been home when crews arrived to carry out the reconnection process and as a result are still without gas. Customers who are without gas should contact Jemena on 131 909.

Bathurst, Lithgow, Oberon, and Wallerawang were left without gas supply following an incident on APA’s Young to Lithgow gas pipeline on the evening of Wednesday, 2 November 2022.

For customers in Wallerawang, Lithgow, and Oberon, Mr Tudor said Jemena and APA are working on short-term and permanent solutions to restore their gas supply. It is anticipated that gas supply will be restored for some residential and small business customers2 from the week commencing 14 November 2022. Prioritisation will be given to reconnecting vulnerable customers and welfare support services. Prioritisation will be done in consultation with local community organisations, emergency services, and Councils.

For the latest information on the supply outage please visit the Jemena website at www.jemena.com.au.

1 Gas supply may not have been restored for premises which crew were unable to access. If gas is not available, customers should contact Jemena on 131 909.
2 Relates to residential and small business customers. Large manufacturers will be communicated with separately.
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