There is a new webpage and community e-kit available on the Services Australia website titled – Natural disaster resources for community groups.

These resources are designed to help you support people in your community who have been affected by a natural disaster.

The webpage contains information:

  • about natural disaster support
  • in different languages
  • about other support.

Additionally, a natural disaster resources eKit is available with the following resources:

  • Australian Government Disaster Recovery (AGDRP) factsheet
  • Disaster Recovery Allowance (DRA) factsheet
  • Services Australia mobile services factsheet
  • talking points about AGDRP and DRA
  • social media tiles for disaster support
  • Someone to deal with us on your behalf factsheet.

Please also find attached factsheets for Natural Disaster Payments through Services Australia.

  • The Australian Government Disaster Recovery Payment (AGDRP) is a lump sum payment to help if someone has been significantly affected by a disaster in a declared Local Government Area (LGA).
  • Disaster Recovery Allowance (DRA) is a short term payment to help you if a disaster directly affects your income in a declared LGA.
  • More Local Government Areas (LGAs) may be declared eligible for these payments in the coming days. For up-to-date information, visit